Frequently Asked Questions
What services are included in the membership?
OnCall Wellness provides comprehensive in-home medical visits, sick care, annual physicals, and specialized aesthetic treatments like Botox and fillers as part of our direct-care membership model.
How do house calls work?
After scheduling via our secure portal or by calling our team, a dedicated healthcare provider visits your home at your preferred time for a one-on-one, unhurried medical consultation.
Which areas of Long Island do you serve?
We currently provide premium concierge services to patients across various communities in Long Island, NY. Please contact us to confirm our availability in your specific zip code.
Is virtual care available?
Yes, we offer comprehensive virtual follow-up appointments and consultations for our members who prefer remote access or require care while traveling outside the region.
Do you accept insurance?
We operate on a membership-based, direct-pay model to ensure unhurried, priority care. While we are out-of-network providers, some services may be reimbursable through HSA/FSA or out-of-network benefits.